Privacy Policy

Privacy Policy for AfyaMedicare Polyclinic

Afyamedicare Polyclinic is committed to protecting the privacy and confidentiality of the personal and health information of our patients. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of such information.

Information Collected

We may collect various types of information, including but not limited to:Patient demographics (name, address, contact details) Health history and medical records Insurance information Billing and payment information

Use of Information

We use collected information for the following purposes:Providing medical treatment and healthcare services Processing insurance claims and billing Communication regarding appointments and healthcare services Quality improvement and research (anonymized and aggregated data)

Disclosure of Information

We may disclose information to:Healthcare providers involved in patient care Insurance companies for billing purposes Government agencies as required by law Third-party service providers (e.g., IT support, billing services)

Data Security

We employ reasonable measures to safeguard patient information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, access controls, and regular security assessments.

Patient Rights

Patients have the right to:Access their health information Request corrections to their records Opt-out of certain communications Lodge complaints with Afyamedicare Polyclinic and relevant authorities

Legal Compliance

Afyamedicare Polyclinic complies with all applicable privacy laws and regulations.

Call to Action

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